Shipping Policy

Order Processing

Standard Domestic Orders placed by 3:00 p.m. (PST), Monday–Friday, typically ship the same day.

Next Day and 2nd Day Air Orders placed by 11:00 a.m. (PST), Monday–Friday, typically ship the same day.

Orders placed on weekends or holidays will process the following business day.

Please note that same-day shipment is not guaranteed and may vary during high-volume periods.

Shipping Methods and Rates

Free Ground Shipping

We offer free ground shipping on U.S. orders over $200 after discounts are applied (excluding taxes and shipping fees).

Free shipping does not apply to orders shipping to Alaska, Hawaii, or international addresses.

Alaska and Hawaii Standard Shipping

$29.00 (5–7 business days)

International Shipping

International orders are processed and shipped within 2 business days via UPS, FedEx, or DHL.

Shipping costs and duties are the responsibility of the customer and will be calculated at checkout.

MEK Denim is not responsible for delays caused by customs or import processes.

Additional Shipping Information

• Packages valued at $500 or more require a recipient signature upon delivery.
• We ship to PO/APO boxes where allowed by the selected carrier.
• MEK Denim is not liable for shipping delays caused by weather conditions, natural disasters, carrier disruptions, customs delays, or other external factors.
• Shipping costs are non-refundable, except in cases where incorrect item, size, or package delivered to the wrong address

Refused Shipments

If a shipment is refused without prior authorization, the refund will be processed minus round-trip shipping charges and any applicable restocking fees.

This policy applies even to orders that originally qualified for free shipping.

Contact Information

For any questions regarding your shipment, please contact our customer service team at customercare@mekdenim.com.